Return and Cancellation Policy
This policy applies to paid services offered by Liveglow through direct communication or website onboarding.
Cancellation requests
Cancellation requests should be submitted before the scheduled service start time to support processing review.
Refund evaluation
Refund decisions are evaluated based on service stage, preparatory work completed, and applicable consumer protection requirements.
Processing timeline
Approved refunds are generally initiated within 10 business days and returned to the original payment method where feasible.
Non-refundable situations
Completed personalized service sessions may be non-refundable where legally permitted and where this policy has been disclosed in advance.
How to request support
Contact our team with order details, service dates, and the reason for the request to begin policy review.
Contact
Liveglow, 1275 Red Mountain Cir, Ivins, UT 84738, United States. Email: team@liveglow.world. Phone: +1 435 673 4905.